Your Erra Skin Micro-Infusion device is designed to deliver professional-grade results from the comfort of home. This guide will walk you through how to use it safely and effectively, so you can achieve smoother, more radiant skin with confidence.
Pro Tip:Work methodically, moving from one treatment area to the next (forehead, cheeks, chin, neck) to ensure even coverage without over-treating any spot.
Thank you for choosing the Erra™ Micro-Infusion System designed to deliver professional-level skin results from the comfort of your own home. This guide contains essential information for safe and effective use of your device.
Please read this manual in full before your first treatment and keep it handy for future reference. It is the user’s responsibility to follow all instructions to ensure both safety and optimal results.
You are also responsible for being aware of any local laws or regional restrictions relating to microneedling.
Erra Skin Pty Ltd and its representatives are not responsible for individual treatment outcomes, as results will vary. The Erra™ Micro-Infusion System is not intended to diagnose, treat, cure, or prevent any disease or medical condition and must only be used as directed.
If you are pregnant, breastfeeding, have any skin conditions, metal allergies, or underlying health concerns, please consult your doctor before beginning treatment.
If you are unsure whether this device is right for you, seek advice from a qualified healthcare professional.
The Erra™ Micro-Infusion System uses sterile, single-use 24K gold-plated needle heads. Each needle protrudes 0.5mm and is fixed to a stamping mechanism, meaning they cannot penetrate deeper into the skin than this set length when pressed during treatment.
For any concerns or questions please contact our customer support.
Customer Care
Erra Skin Pty Ltd
Email: support@erraskin.com
The Erra™ Micro-Infusion System is designed to deliver professional-quality results at home by using a gentle stamping technique with sterile, single-use, ultra-fine 24K gold-plated needles.
This advanced approach delivers a powerful dual benefit:
Activates your skin’s natural repair response -encouraging collagen production to help improve firmness, elasticity, and overall skin texture.
Enhances ingredient delivery -the microchannels created in the skin’s surface allow your treatment serum to absorb more effectively, amplifying visible results.
The result? Smoother, plumper, more radiant skin - all from the comfort of your own home.
For best results, use the Erra™ Micro-Infusion System once every two weeks. This allows your skin time to naturally heal and rejuvenate between treatments, while building long-term benefits through consistent use.
Many users notice their skin appears brighter, refreshed, and glowing after just one session. Results can vary, some may see an instant improvement in radiance, while for others, changes develop gradually over several treatments.
With continued use, you may begin to see subtle smoothing of fine lines and an improvement in skin texture. Early benefits of collagen stimulation become visible, and targeted areas such as crow’s feet, marionette lines, and nasolabial folds may start to soften.
This is when most users experience their most noticeable transformation. With collagen production fully activated, skin often appears firmer, plumper, and more even in tone. Fine lines and textural irregularities are reduced, and the complexion feels smoother and more resilient.
Micro-infusion is a treatment you can safely continue indefinitely as part of your regular skincare routine. Ongoing treatments help maintain your results and continue to support healthy collagen production over time.
A performance-driven, peptide-rich serum formulated to smooth wrinkles, firm skin, and enhance overall texture and radiance.
1) Argireline® Peptide (Acetyl Hexapeptide-8):
A neuropeptide often referred to as a ‘Botox-like’ ingredient, it helps relax facial tension by limiting neurotransmitter release—softening the look of expression lines such as forehead creases and crow’s feet.
2) Replexium® Peptide (Acetyl Tetrapeptide-11 + Acetyl Tetrapeptide-9):
Advanced peptides that support collagen and elastin renewal to visibly refine static lines and restore a firmer, more lifted appearance.
3) Matrixyl® 3000 Peptide (Palmitoyl Tripeptide-1 + Palmitoyl Tetrapeptide-7):
A restorative peptide duo that soothes visible irritation, helps reverse signs of photoaging, and fortifies the skin’s protective barrier—revealing a smoother, more resilient complexion.
Water, Glycerin, Butanediol, 1,2-Hexanediol, Hydroxyacetophenone, Mannitol, Carbomer, Ergothioneine, Acetyl Hexapeptide-8, Acetyl Tetrapeptide-11, Acetyl Tetrapeptide-9, Palmitoyl Tripeptide-1, Palmitoyl Tetrapeptide-7, Citrus Aurantium Amara (Bitter Orange) Flower Oil, Sodium Hyaluronate, Arginine, Sodium Lactate, PEG-40 Hydrogenated Castor Oil, Polysorbate 20
The Erra™ Micro-Infusion System is designed for safe, at-home use when operated according to these instructions. It is not intended to diagnose, treat, cure, or prevent any medical condition.
If you are pregnant, breastfeeding, have any skin conditions, allergies (including metal allergies), or other medical concerns, please consult a qualified healthcare professional before beginning treatment.
Erra Skin Pty Ltd and its representatives accept no responsibility for any adverse effects caused by misuse, use on unintended areas, failure to follow instructions, or any other improper application.
For the best results — and to ensure a safe, hygienic treatment — take a few minutes to prepare both your skin and your workspace before using the Erra™ Micro-Infusion System.
Secure your hair away from your face to prevent any stray strands from coming into contact with your skin during treatment.
Cleanse your face twice to remove all traces of makeup, sunscreen, oil, and impurities. Any residue can interfere with the treatment and increase the risk of irritation or infection.
Sanitise the surface where you will place your device and serums. Keep an alcohol-based disinfectant nearby in case you need to clean your hands or tools during the session.
During treatment, only touch your skin and the device. If you handle anything else — such as your phone, a towel, or the serum vial — sanitise your hands again before resuming.
Treatment Guide
Recommended Duration: ~10 minutes
Frequency: Every 2 weeks
After your Erra™ Micro-Infusion treatment, your skin is in an optimal state to absorb nourishing ingredients — but it’s also more sensitive. Following these post-treatment steps will help protect your skin, support recovery, and maximise your results.
The Micro-Infusion System is designed for single use and does not require cleaning.
Many users notice their skin feeling smoother, more hydrated, and looking more radiant after just one treatment — with visible freshness often peaking within 24–48 hours. While some effects can be seen early, more significant improvements in skin texture, firmness, and the appearance of fine lines are typically achieved with consistent use over 4–6 treatments across 12 or more weeks.
With a regular treatment schedule every two weeks, results build progressively — supporting a firmer, more even, and more luminous complexion over time. Depending on your skin type, lifestyle, and number of treatments, results can last several months when maintained alongside a high-quality daily skincare routine.
For best results, we recommend one Micro-Infusion treatment every two weeks. This schedule allows your skin to recover and fully benefit from each session while maintaining ongoing results.
Downtime is minimal to none with the Micro-Infusion System. You may experience slight redness or mild sensitivity immediately after treatment, but this usually subsides within a few hours to 24 hours.
To support optimal recovery, avoid makeup, direct sun exposure, and active or harsh skincare products for at least 24 hours post-treatment. This allows your skin to settle and fully benefit from the infusion.
Evening is ideal — especially just before bed. This gives your skin overnight recovery time, free from makeup, sun exposure, or environmental stressors.
Yes — the Micro-Infusion System can help improve the appearance of deeper wrinkles by boosting skin hydration, supporting collagen production, and promoting a smoother-looking complexion. For more pronounced lines, visible improvements may take longer and are typically seen with consistent use over 3 to 6 months. Patience and a regular treatment routine are essential for achieving the best cosmetic results.
Yes — the Micro-Infusion System may help improve the look of certain surface-level imperfections, such as mild acne marks or minor textural irregularities. With consistent use, many users report smoother-looking skin over time.
However, do not use the device over keloid scars. Keloids are a type of raised scar that results from an overgrowth of scar tissue, and microneedling over them can potentially trigger further tissue growth, making the scar larger or more raised.
As with all treatments, individual results will vary, particularly with deeper or older scars.
Yes. The Micro-Infusion System can be used on the neck, lips, and under-eye area to improve hydration, smooth fine lines, and enhance overall skin texture.
It means that each time you stamp, you overlap the previous stamp by half. This ensures each area is treated at least twice for thorough coverage and even serum delivery.
Yes — the Micro-Infusion System is suitable for all skin types, including sensitive skin. However, it is not recommended for use on skin with active acne, eczema, rosacea, or psoriasis. If you have a diagnosed skin condition, ongoing skin concerns, or any medical questions, we recommend consulting a qualified healthcare professional before beginning treatment.
Each serum vial is intended for one full treatment for optimal freshness and sterility. After stamping, pat any remaining serum from the device onto your face, neck, and décolletage. Leave it on overnight to allow maximum absorption.
Ensure the serum is positioned at the needle end by tilting the device slightly upwards or turning it upside down for a minute. You can also replace the lid, invert the device, and give it a gentle tap to guide the serum down into the needles.
How do I open the serum vial?
Tip: If the aluminium seal breaks, use tweezers to get the rest of the seal off.
Your skin will be more receptive after micro-infusion, so potent actives (like retinol, AHAs, BHAs, or vitamin C) can cause irritation. Stick to gentle, hydrating products for at least 2–3 days post-treatment before reintroducing active ingredients.
Avoid stamping directly on active blemishes to prevent irritation or bacteria spread. You can treat around the area instead.
We recommend waiting until the following day to use your LED mask after microneedling. This gives your skin time to settle, reduces the risk of irritation, and ensures you get the full benefits from both treatments.
When combining microneedling with injectables like Botox or dermal fillers, timing is key. While many clients with injectables safely use the Erra™ Micro-Infusion System, we advise:
For personalised advice, consult your healthcare provider to confirm the best timing for your specific treatment plan.
The Erra™ Micro-Infusion device is intended for use on the face and neck only.
You can safely treat the forehead, cheeks, nose, chin, jawline, and the under-eye area (staying below the orbital bone).
Use gentle, consistent pressure and glide over each area 2–3 times. If any area feels sensitive or uncomfortable, simply skip that section your skin’s comfort comes first.
Note: The device should not be used on the eyelids, lips, or compromised areas such as active breakouts or broken skin.
Your Erra Skin Micro-Infusion device is designed to deliver professional-grade results from the comfort of home. This guide will walk you through how to use it safely and effectively, so you can achieve smoother, more radiant skin with confidence.
Pro Tip:Work methodically, moving from one treatment area to the next (forehead, cheeks, chin, neck) to ensure even coverage without over-treating any spot.
Thank you for choosing the Erra™ Micro-Infusion System designed to deliver professional-level skin results from the comfort of your own home. This guide contains essential information for safe and effective use of your device.
Please read this manual in full before your first treatment and keep it handy for future reference. It is the user’s responsibility to follow all instructions to ensure both safety and optimal results.
You are also responsible for being aware of any local laws or regional restrictions relating to microneedling.
Erra Skin Pty Ltd and its representatives are not responsible for individual treatment outcomes, as results will vary. The Erra™ Micro-Infusion System is not intended to diagnose, treat, cure, or prevent any disease or medical condition and must only be used as directed.
If you are pregnant, breastfeeding, have any skin conditions, metal allergies, or underlying health concerns, please consult your doctor before beginning treatment.
If you are unsure whether this device is right for you, seek advice from a qualified healthcare professional.
The Erra™ Micro-Infusion System uses sterile, single-use 24K gold-plated needle heads. Each needle protrudes 0.5mm and is fixed to a stamping mechanism, meaning they cannot penetrate deeper into the skin than this set length when pressed during treatment.
For any concerns or questions please contact our customer support.
Customer Care
Erra Skin Pty Ltd
Email: support@erraskin.com
The Erra™ Micro-Infusion System is designed to deliver professional-quality results at home by using a gentle stamping technique with sterile, single-use, ultra-fine 24K gold-plated needles.
This advanced approach delivers a powerful dual benefit:
Activates your skin’s natural repair response -encouraging collagen production to help improve firmness, elasticity, and overall skin texture.
Enhances ingredient delivery -the microchannels created in the skin’s surface allow your treatment serum to absorb more effectively, amplifying visible results.
The result? Smoother, plumper, more radiant skin - all from the comfort of your own home.
For best results, use the Erra™ Micro-Infusion System once every two weeks. This allows your skin time to naturally heal and rejuvenate between treatments, while building long-term benefits through consistent use.
Many users notice their skin appears brighter, refreshed, and glowing after just one session. Results can vary, some may see an instant improvement in radiance, while for others, changes develop gradually over several treatments.
With continued use, you may begin to see subtle smoothing of fine lines and an improvement in skin texture. Early benefits of collagen stimulation become visible, and targeted areas such as crow’s feet, marionette lines, and nasolabial folds may start to soften.
This is when most users experience their most noticeable transformation. With collagen production fully activated, skin often appears firmer, plumper, and more even in tone. Fine lines and textural irregularities are reduced, and the complexion feels smoother and more resilient.
Micro-infusion is a treatment you can safely continue indefinitely as part of your regular skincare routine. Ongoing treatments help maintain your results and continue to support healthy collagen production over time.
A performance-driven, peptide-rich serum formulated to smooth wrinkles, firm skin, and enhance overall texture and radiance.
1) Argireline® Peptide (Acetyl Hexapeptide-8):
A neuropeptide often referred to as a ‘Botox-like’ ingredient, it helps relax facial tension by limiting neurotransmitter release—softening the look of expression lines such as forehead creases and crow’s feet.
2) Replexium® Peptide (Acetyl Tetrapeptide-11 + Acetyl Tetrapeptide-9):
Advanced peptides that support collagen and elastin renewal to visibly refine static lines and restore a firmer, more lifted appearance.
3) Matrixyl® 3000 Peptide (Palmitoyl Tripeptide-1 + Palmitoyl Tetrapeptide-7):
A restorative peptide duo that soothes visible irritation, helps reverse signs of photoaging, and fortifies the skin’s protective barrier—revealing a smoother, more resilient complexion.
Water, Glycerin, Butanediol, 1,2-Hexanediol, Hydroxyacetophenone, Mannitol, Carbomer, Ergothioneine, Acetyl Hexapeptide-8, Acetyl Tetrapeptide-11, Acetyl Tetrapeptide-9, Palmitoyl Tripeptide-1, Palmitoyl Tetrapeptide-7, Citrus Aurantium Amara (Bitter Orange) Flower Oil, Sodium Hyaluronate, Arginine, Sodium Lactate, PEG-40 Hydrogenated Castor Oil, Polysorbate 20
The Erra™ Micro-Infusion System is designed for safe, at-home use when operated according to these instructions. It is not intended to diagnose, treat, cure, or prevent any medical condition.
If you are pregnant, breastfeeding, have any skin conditions, allergies (including metal allergies), or other medical concerns, please consult a qualified healthcare professional before beginning treatment.
Erra Skin Pty Ltd and its representatives accept no responsibility for any adverse effects caused by misuse, use on unintended areas, failure to follow instructions, or any other improper application.
For the best results — and to ensure a safe, hygienic treatment — take a few minutes to prepare both your skin and your workspace before using the Erra™ Micro-Infusion System.
Secure your hair away from your face to prevent any stray strands from coming into contact with your skin during treatment.
Cleanse your face twice to remove all traces of makeup, sunscreen, oil, and impurities. Any residue can interfere with the treatment and increase the risk of irritation or infection.
Sanitise the surface where you will place your device and serums. Keep an alcohol-based disinfectant nearby in case you need to clean your hands or tools during the session.
During treatment, only touch your skin and the device. If you handle anything else — such as your phone, a towel, or the serum vial — sanitise your hands again before resuming.
Treatment Guide
Recommended Duration: ~10 minutes
Frequency: Every 2 weeks
The Erra™ Micro-Infusion device is intended for use on the face and neck only.
You can safely treat the forehead, cheeks, nose, chin, jawline, and the under-eye area (staying below the orbital bone).
Use gentle, consistent pressure and glide over each area 2–3 times. If any area feels sensitive or uncomfortable, simply skip that section your skin’s comfort comes first.
Note: The device should not be used on the eyelids, lips, or compromised areas such as active breakouts or broken skin.
After your Erra™ Micro-Infusion treatment, your skin is in an optimal state to absorb nourishing ingredients — but it’s also more sensitive. Following these post-treatment steps will help protect your skin, support recovery, and maximise your results.
The Micro-Infusion System is designed for single use and does not require cleaning.
Many users notice their skin feeling smoother, more hydrated, and looking more radiant after just one treatment — with visible freshness often peaking within 24–48 hours. While some effects can be seen early, more significant improvements in skin texture, firmness, and the appearance of fine lines are typically achieved with consistent use over 4–6 treatments across 12 or more weeks.
With a regular treatment schedule every two weeks, results build progressively — supporting a firmer, more even, and more luminous complexion over time. Depending on your skin type, lifestyle, and number of treatments, results can last several months when maintained alongside a high-quality daily skincare routine.
For best results, we recommend one Micro-Infusion treatment every two weeks. This schedule allows your skin to recover and fully benefit from each session while maintaining ongoing results.
Downtime is minimal to none with the Micro-Infusion System. You may experience slight redness or mild sensitivity immediately after treatment, but this usually subsides within a few hours to 24 hours.
To support optimal recovery, avoid makeup, direct sun exposure, and active or harsh skincare products for at least 24 hours post-treatment. This allows your skin to settle and fully benefit from the infusion.
Evening is ideal — especially just before bed. This gives your skin overnight recovery time, free from makeup, sun exposure, or environmental stressors.
Yes — the Micro-Infusion System can help improve the appearance of deeper wrinkles by boosting skin hydration, supporting collagen production, and promoting a smoother-looking complexion. For more pronounced lines, visible improvements may take longer and are typically seen with consistent use over 3 to 6 months. Patience and a regular treatment routine are essential for achieving the best cosmetic results.
Yes — the Micro-Infusion System may help improve the look of certain surface-level imperfections, such as mild acne marks or minor textural irregularities. With consistent use, many users report smoother-looking skin over time.
However, do not use the device over keloid scars. Keloids are a type of raised scar that results from an overgrowth of scar tissue, and microneedling over them can potentially trigger further tissue growth, making the scar larger or more raised.
As with all treatments, individual results will vary, particularly with deeper or older scars.
Yes. The Micro-Infusion System can be used on the neck, lips, and under-eye area to improve hydration, smooth fine lines, and enhance overall skin texture.
It means that each time you stamp, you overlap the previous stamp by half. This ensures each area is treated at least twice for thorough coverage and even serum delivery.
Yes — the Micro-Infusion System is suitable for all skin types, including sensitive skin. However, it is not recommended for use on skin with active acne, eczema, rosacea, or psoriasis. If you have a diagnosed skin condition, ongoing skin concerns, or any medical questions, we recommend consulting a qualified healthcare professional before beginning treatment.
Each serum vial is intended for one full treatment for optimal freshness and sterility. After stamping, pat any remaining serum from the device onto your face, neck, and décolletage. Leave it on overnight to allow maximum absorption.
Ensure the serum is positioned at the needle end by tilting the device slightly upwards or turning it upside down for a minute. You can also replace the lid, invert the device, and give it a gentle tap to guide the serum down into the needles.
How do I open the serum vial?
Tip: If the aluminium seal breaks, use tweezers to get the rest of the seal off.
Your skin will be more receptive after micro-infusion, so potent actives (like retinol, AHAs, BHAs, or vitamin C) can cause irritation. Stick to gentle, hydrating products for at least 2–3 days post-treatment before reintroducing active ingredients.
Avoid stamping directly on active blemishes to prevent irritation or bacteria spread. You can treat around the area instead.
We recommend waiting until the following day to use your LED mask after microneedling. This gives your skin time to settle, reduces the risk of irritation, and ensures you get the full benefits from both treatments.
When combining microneedling with injectables like Botox or dermal fillers, timing is key. While many clients with injectables safely use the Erra™ Micro-Infusion System, we advise:
For personalised advice, consult your healthcare provider to confirm the best timing for your specific treatment plan.
