Many users notice their skin feeling smoother, more hydrated, and looking more radiant after just one treatment — with visible freshness often peaking within 24–48 hours. While some effects can be seen early, more significant improvements in skin texture, firmness, and the appearance of fine lines are typically achieved with consistent use over 4–6 treatments across 12 or more weeks.

With a regular treatment schedule every two weeks, results build progressively — supporting a firmer, more even, and more luminous complexion over time. Depending on your skin type, lifestyle, and number of treatments, results can last several months when maintained alongside a high-quality daily skincare routine.

The Erra™ Micro-Infusion System is designed to deliver maximum results with minimal discomfort. The ultra-fine, 24K gold-plated needles are engineered for a gentle stamping action, so most users describe the sensation as light pressure or a mild prickling rather than pain.

Most people rate the sensation as just 2 out of 10 on the discomfort scale and find it very easy to tolerate. You may notice a slight tingling or prickling during your first few stamps as your skin adjusts, but this typically fades quickly as you continue the treatment.

For best results, we recommend one Erra™ Micro-Infusion treatment every two weeks. This schedule allows your skin to recover and fully benefit from each session while maintaining ongoing results.

Downtime is minimal to none with the Micro-Infusion System. You may experience slight redness or mild sensitivity immediately after treatment, but this usually subsides within a few hours to 24 hours.

To support optimal recovery, avoid makeup, direct sun exposure, and active or harsh skincare products for at least 24 hours post-treatment. This allows your skin to settle and fully benefit from the infusion.

Evening is ideal — especially just before bed. This gives your skin overnight recovery time, free from makeup, sun exposure, or environmental stressors.

• Stimulates your skin’s natural repair process, encouraging collagen production.
• Enhances absorption of your serum, delivering ingredients exactly where they’re needed.
• Improves skin firmness, elasticity, and overall texture.
• Softens fine lines and creates a healthy, luminous glow.
• Helps even out skin tone over time and reduce pore size.

Yes — the Micro-Infusion System can help improve the appearance of deeper wrinkles by boosting skin hydration, supporting collagen production, and promoting a smoother-looking complexion. For more pronounced lines, visible improvements may take longer and are typically seen with consistent use over 3 to 6 months. Patience and a regular treatment routine are essential for achieving the best cosmetic results.

Yes — the Micro-Infusion System may help improve the look of certain surface-level imperfections, such as mild acne marks or minor textural irregularities. With consistent use, many users report smoother-looking skin over time.

However, do not use the device over keloid scars. Keloids are a type of raised scar that results from an overgrowth of scar tissue, and microneedling over them can potentially trigger further tissue growth, making the scar larger or more raised.

As with all treatments, individual results will vary, particularly with deeper or older scars.

Yes — the Micro-Infusion System is simple and straightforward to use, with each treatment taking just 5–10 minutes.

Every order includes clear, step-by-step video instructions and a detailed user manual to guide you through the entire process — from preparing your device and applying the serum to post-treatment aftercare. Even if you’re new to this type of treatment, the process is easy to follow and designed to feel intuitive.

Collagen production naturally declines with age, which is why many people incorporate skin-rejuvenating treatments into their routine to maintain a smoother, more refreshed appearance.

The Micro-Infusion System is ideal for adults aged 25 to 80 who want to improve the look of their skin. It can help reduce the appearance of fine lines, wrinkles, dark spots, and uneven texture, and is suitable for all skin types.

However, it is not recommended for individuals with certain skin conditions, including rosacea, eczema, aggressive or cystic acne, or other inflammatory skin disorders, as these may be aggravated by treatment. If you have specific concerns or a diagnosed medical skin condition, consult with a dermatologist before use.

Yes — each treatment provides more than enough serum to cover both the face and neck. In most cases, you’ll even have some serum left over, which can be gently patted onto the skin after stamping to maximise hydration and absorption.

Each Micro-Infusion Kit is designed to provide a set number of complete treatments. The sterile needle heads are strictly single-use and must be safely disposed of after each session to maintain hygiene and achieve optimal results.

• 1-Month Supply: 2 sterile needle heads + 2 serum ampoules = 2 treatments.
• 3-Month Supply: 6 sterile needle heads + 6 serum ampoules = 6 treatments.

Each needle head and serum ampoule is intended for one full treatment, performed once every two weeks. Neither should be reused.

Yes. The Erra™ Micro-Infusion System can be used on the neck, lips, and under-eye area to improve hydration, smooth fine lines, and enhance overall skin texture.

• Under-eye area: Use very gentle pressure and only one pass. This can help soften the appearance of crow’s feet and fine lines. Avoid stamping directly on the lash line, and monitor your skin’s response as sensitivity varies from person to person.
• Neck: Regular treatments can help improve the appearance of neck creases, horizontal lines, and age-related skin changes, leaving the skin smoother, firmer, and more youthful-looking.
• Lips: Can be treated to enhance smoothness and hydration.

Yes — the Micro-Infusion System is suitable for all skin types, including sensitive skin. However, it is not recommended for use on skin with active acne, eczema, rosacea, or psoriasis. If you have a diagnosed skin condition, ongoing skin concerns, or any medical questions, we recommend consulting a qualified healthcare professional before beginning treatment.

Not all serums are suitable for micro-infusion — some formulations can cause irritation or may not penetrate effectively when delivered through the device. For optimal safety and results, we recommend using Erra’s specially formulated serum ampoules, created exclusively for our Micro-Infusion System. These serums are the correct molecular weight for micro-infusion, ensuring maximum absorption where it’s needed most. They are also fragrance-free, potent yet gentle, and developed with a low risk of irritation, making them ideal for all skin types, including sensitive skin.

Your skin will be more receptive after micro-infusion, so potent actives (like retinol, AHAs, BHAs, or vitamin C) can cause irritation. Stick to gentle, hydrating products for at least 2–3 days post-treatment before reintroducing active ingredients.

Each sterile needle head is designed for single use only and should be safely disposed of after every treatment. This ensures optimal hygiene, minimises the risk of infection, and prevents unnecessary skin irritation.
For best results, use one full serum ampoule for each treatment session.

Each serum vial is intended for one full treatment for optimal freshness and sterility. After stamping, pat any remaining serum from the device onto your face, neck, and décolletage. Leave it on overnight to allow maximum absorption.

The Erra™ Micro-Infusion System features sterile, single-use needle heads with a 0.5 mm length, ideal for epidermal-needling — a depth designed to enhance active ingredient absorption and refine skin texture without causing unnecessary trauma.

Unlike many general stamping devices on the market, which use needles with a 0.35 mm diameter, our patented design features 0.2 mm diameter needles with ultra-fine tips measuring between 0.01–0.02 mm. This exceptionally fine construction helps to significantly reduce discomfort during treatment while still delivering powerful, visible results.

We recommend waiting until the following day to use your LED mask after microneedling. This gives your skin time to settle, reduces the risk of irritation, and ensures you get the full benefits from both treatments.

When combining microneedling with injectables like Botox or dermal fillers, timing is key. While many clients with injectables safely use the Erra™ Micro-Infusion System, we advise:

• Avoiding direct stamping over fresh filler or Botox sites.
• Waiting at least 14 days after injections before performing micro-infusion. This allows your injectables to fully settle and ensures optimal results from both treatments.
• If you’re microneedling before getting injectables, allow your skin to fully heal — usually 3–7 days — before scheduling your injections.
  
  For personalised advice, consult your healthcare provider to confirm the best timing for your specific treatment plan.